Terms & conditions

Welcome to Nexuren. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing an order.

About These Terms

These Terms & Conditions apply to your use of the Nexuren website and purchases made through our online store.

If you do not agree with these terms, please do not use our website or place an order.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and pricing displayed on our website are accurate.

However, product colours and appearance may vary depending on your device or display settings.

We reserve the right to correct errors, update product information, and change product availability or pricing when necessary.

Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order may be subject to verification and acceptance before it is considered confirmed.

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including product availability issues, pricing or listing errors, suspected fraudulent activity, or other circumstances affecting the ability to fulfil the order.

If an order is cancelled after payment has been received, any applicable refund will be processed to the original payment method.

Prices and Payment

Prices are displayed on the relevant product or checkout pages.

Applicable shipping charges and other costs will be communicated during the ordering process where applicable.

Payments are processed through the payment methods made available at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Estimated delivery times are not guaranteed and may be affected by circumstances outside Nexuren’s reasonable control, including carrier delays, customs procedures, weather, holidays, or other unexpected events.

Customers are responsible for providing accurate delivery information.

Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

Customers should contact Nexuren before returning an item so that the return can be reviewed and the appropriate process can be provided.

Intellectual Property

Unless otherwise stated, content displayed on the Nexuren website, including text, graphics, logos, photographs, product information, and website design, may be owned by or licensed to Nexuren.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without appropriate authorization.

Website Use

You agree to use the Nexuren website lawfully and responsibly.

You must not:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security or functionality
  • Introduce malicious software or harmful code
  • Access areas or information that you are not authorized to access
  • Use the website in a way that could damage or disrupt our services

Third-Party Services

Our website may use third-party services for functions such as payment processing, shipping, analytics, hosting, or other business operations.

Third-party services may have their own terms and privacy policies, which may apply to your use of those services.

Limitation of Liability

To the extent permitted by applicable law, Nexuren will not be responsible for losses arising from circumstances outside our reasonable control, including third-party service interruptions, shipping delays, customs delays, technical problems, or events beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted by applicable law.

Changes to These Terms

Nexuren may update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised “Last Updated” date. Your continued use of the website after an update constitutes acceptance of the updated terms to the extent permitted by applicable law.

Governing Law

These Terms & Conditions are subject to the applicable laws and legal requirements governing Nexuren and the transactions conducted through its website.

Any disputes will be handled in accordance with applicable law and the rights available to the parties.

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